Effective Date: 11/09/2024
At Flooring Focus, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase products, or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide when:
- You contact us through our website
- Make a purchase
- Subscribe to our newsletter
- Request information or a quote
This information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (if applicable)
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Respond to inquiries and provide customer support
- Send updates, newsletters, or promotional offers (with your consent)
- Improve our products and services
- Ensure compliance with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These help us understand website traffic, improve functionality, and tailor content to your preferences. You can control cookie settings through your browser at any time.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service providers (e.g., payment processors, delivery companies) to fulfill orders
- Legal authorities, if required by law or necessary for fraud prevention
5. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data (subject to legal or contractual obligations)
- Opt-out of receiving marketing communications
To exercise these rights, please contact us at hello@flooringfocus.com.au.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Flooring Focus
Email: hello@flooringfocus.com.au
Phone: 07 5537 9196
Address: Unit 1 / 38 Kendor Street, Arundel , Queensland, 4214